RETURN AND REFUND POLICY
Free Refund policy
Our Free Refund policy is applicable for the below cases.
- Product Not Delivered.
- Mismatch of the Delivered Product with description on the website.
- Damaged Product.
- Partial refunds shall be applicable in cases of Bad Delivery or Late Delivery, which will be evaluated by the company.
- A partial refund also applicable for products cancelation if the case doesn’t fit with the free refund policy.
Refunds & Returns during Warehouse sales & Discounts
- There will be NO returns, No refunds for items purchased during big sales (50% discount and above).
- There might be some cases where we accept returns and partial refunds during the big sales (upon our approvals).
- Delivery fees will not be refunded
Customer can request the product cancelation by sending email to email@example.com with Subject: “Cancellation Request” within 3 days from the delivery date. Mail must contain the following details:
- Order Number
- Cancellation Reason
- Customer should request the Refund within 3 days from the delivered date.
After verifying all the order details, our team will evaluate the case and process the request for cancellation if applicable.
- After the cancelation request is made, refund amount will reflect in your account within 5-10 business days. (Based on the client’s bank and transfer time).
- For Cash on Delivery products, please contact the customer service and support team.
* In case of any delivery issues, we request customers to send photos of the product’s received and Order details.
Refund terms & conditions
- If there is any complain about the quality of the product being delivered, we will inquire about the same and if it is found to be true, the customer will get a full refund or the product will be replaced.
- Any discounted or exempted amount is not applicable for refund.
In case of Partial Cancellation, 5% to 50% charge will be applicable (based on the case).
- In all matters concerning Cancellation and refund Best Price Arts shall have the deciding hand.
- A refund can only be requested in case of service failure, our team will evaluate if an order qualifies for a refund and the decision of our management will be final.
Customized products cannot be refunded.