Support
You can reach our customer support team through various channels. Visit our Support Page to chat online, request a call back, email us at support@bestpricearts.com, or submit a ticket for assistance
Option 1: From your account page, navigate to the ‘Orders’ tab. Select the order containing the product you wish to return, click ‘Submit a Ticket,’ and fill in the details.
Option 2: On your account page, go to ‘Manage Tickets’ and submit an order ticket.
Option 3: Alternatively, you can submit a ticket through our Support Page, providing order details and the reason for the refund.
Our team will carefully review your request and assist you through the refund process.
Note: If you don’t have an account, you can still reach out to us via email or request a call back, and our team will promptly assist you.
Yes, we do offer customization service. you need to contact us before you make the purchase at +971 4 330 0050
Best Price Arts has the option of “Cash on Delivery” and you will have to provide your accurate phone number and address so we can confirm your order before shipping.
Yes we deliver to all the cities of UAE.
Please ready our returns and cancelation policy for more information.
It depends on the product availability, usually you can expect between 3 to 7 working days.
Yes, we provide free shipping for orders above 200 AED within the UAE.
We strive to deliver orders within 5 working days, ensuring a prompt and efficient service.
You can initiate a return within 5 to 10 working days of receiving your order. Please refer to our Return Policy for detailed instructions.
Once you submit a ticket, you will receive a confirmation email with a ticket number. You can track the status by logging into your account and accessing the “Ticket Status” section.
Once an order is placed, it enters our processing system. For any modifications or cancellations, please contact our customer support team immediately through chat, email, or by submitting a ticket, and we will do our best to assist you.
Our team strives to respond to tickets promptly. You can expect a response within 24 to 48 hours. For urgent matters, we recommend using live chat or requesting a call back.
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